Privacy Policy
Effective Date: Jan. 1, 2026
Last Updated: Jun. 18, 2026
Off Your Desk Co., LLC DBA Continuum Strategy (“Continuum Strategy,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices you have when you visit our website, contact us, purchase from us, download resources, or work with us.
This Privacy Policy applies to our website, continuumstrategy.com, and any related services, forms, downloads, communications, or digital resources provided by Continuum Strategy.
Information We Collect
We may collect personal information when you interact with our website, submit a form, book a call, purchase a product or service, join our email list, download a resource, or communicate with us directly.
The information we collect may include:
Your name
Email address
Phone number
Business name
Mailing address or billing address
Information submitted through contact forms, intake forms, questionnaires, or booking forms
Payment-related information
Information about your business, systems, workflows, or support needs
Files, documents, screenshots, login-related details, or platform information you voluntarily provide when receiving services
Website usage data, including pages visited, links clicked, browser type, device information, IP address, and general analytics data
We only ask for information that is reasonably necessary to respond to inquiries, provide services, process purchases, improve our website, and operate our business.
How We Use Your Information
We may use the information we collect to:
Respond to your inquiries
Schedule consultations or service calls
Provide business support, systems support, workflow support, tech support, or other services
Process payments and deliver purchased products or services
Send invoices, proposals, contracts, updates, and client communications
Send email updates, resources, newsletters, or promotional messages when you have opted in
Improve our website, services, products, and client experience
Maintain internal business records
Protect the security of our website, systems, and business
Comply with legal, tax, accounting, or regulatory obligations
We do not sell your personal information.
Client and Service Information
If you work with Continuum Strategy in a one-on-one service capacity, we may collect additional information needed to complete the work you hired us to perform. This may include business records, project details, workflow information, software access details, screenshots, files, system documentation, or other information related to your business operations.
For tech support services, you may voluntarily provide device information, account details, screenshots, error messages, software access, or remote access when needed to troubleshoot or complete requested support. We only use this information for the purpose of providing the service requested.
You are responsible for ensuring that you have permission to share any information, files, passwords, access credentials, or third-party data you provide to us.
Payments and Financial Information
When you make a payment, your payment information may be processed by a third-party payment processor. We do not directly store full credit card numbers or bank account details unless specifically required for a service and voluntarily provided by you.
Payment processors may collect and store information according to their own privacy policies and terms. Please review the privacy policies of any payment platform used to complete your transaction.
Cookies, Analytics, and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar tracking technologies to understand how visitors use the site, improve user experience, monitor website performance, and support marketing efforts.
These tools may collect information such as:
Pages viewed
Time spent on the website
Links clicked
Browser type
Device type
IP address
Referring website
General location data based on IP address
You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some parts of the website may not function properly if cookies are disabled.
Email Marketing
If you subscribe to our email list, download a resource, or opt in to receive updates, we may send you emails related to business support, systems, operations, tech support, resources, offers, blog posts, or other relevant information.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of our emails or by contacting us directly.
Even if you unsubscribe from marketing emails, we may still send transactional or service-related emails related to purchases, appointments, contracts, invoices, client work, or active service engagements.
Digital Products and Downloads
If you purchase or download a digital product, template, guide, workbook, checklist, or other resource, we may collect information needed to deliver the product, process payment, provide access, respond to support requests, and maintain purchase records.
Digital product access may be managed through third-party platforms, payment processors, or website tools, each of which may have their own privacy practices.
How We Share Information
We may share your information with trusted third-party service providers who help us operate our website, manage client communications, process payments, send emails, schedule appointments, store files, manage projects, or provide services.
These third-party providers may include, but are not limited to:
Website hosting and website management platforms
Payment processors
Scheduling tools
Client relationship management tools
Email marketing platforms
Project management tools
Cloud storage providers
Analytics providers
Contract, proposal, and invoicing platforms
Remote support or tech support tools, if applicable
We only share information as needed to operate our business, provide services, complete transactions, comply with legal obligations, or protect our rights.
We may also disclose information if required by law, legal process, court order, government request, or to protect the rights, safety, and property of Continuum Strategy, our clients, or others.
Third-Party Links
Our website may include links to third-party websites, tools, platforms, resources, or services. We are not responsible for the privacy practices, content, or policies of third-party websites.
When you click a third-party link, you are responsible for reviewing that site’s privacy policy and terms.
Data Retention
We keep personal information only as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
We may retain certain information for business records, tax purposes, legal compliance, dispute resolution, contract enforcement, or ongoing client support.
You may request that we delete your personal information, subject to legal, contractual, tax, accounting, or legitimate business recordkeeping obligations.
Data Security
We use reasonable administrative, technical, and organizational measures to protect your personal information. However, no method of internet transmission, electronic storage, or digital communication is completely secure.
You understand that any information you share online, through email, through forms, or through third-party platforms carries some level of risk.
If you work with us and need to share passwords, sensitive business information, or account access, we may request that you use secure sharing methods whenever possible.
Your Privacy Choices
Depending on where you live, you may have rights related to your personal information, including the right to:
Request access to the personal information we have about you
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of marketing emails
Ask questions about how your information is used
Withdraw consent where consent is the basis for processing
To make a privacy-related request, contact us using the information listed at the end of this policy.
We may need to verify your identity before fulfilling certain requests.
Children’s Privacy
Our website, services, and resources are intended for adults and business users. We do not knowingly collect personal information from children under the age of 13.
If you believe a child has provided personal information through our website, please contact us so we can review and delete the information where appropriate.
California Privacy Notice
If you are a California resident, you may have additional rights under California privacy laws, depending on how those laws apply to our business.
These rights may include the right to know what personal information is collected, the right to request deletion or correction of certain information, the right to opt out of certain sharing practices, and the right not to be discriminated against for exercising privacy rights.
Continuum Strategy does not sell personal information.
To make a California privacy request, contact us using the information listed below.
International Users
Continuum Strategy is owned and operated in the United States. If you access our website or services from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States.
If you are located outside of the United States, you are responsible for understanding your local privacy rights and requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of our website or services after changes are posted means you acknowledge the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy, want to make a privacy-related request, or need to contact us about your personal information, please reach out to:
Continuum Strategy, a DBA of Off Your Desk Co., LLC
Website: continuumstrategy.com
Email: randi@continuumstrategy.com